ONE STORE / YOUR PACE

Make room
for every call.

Choose the call capacity and minutes your store needs. The core Loom experience stays the same.

01

Flex

For a lighter call schedule.

$49/ month

Monthly subscription. Minutes purchased separately.

0included minutes / month
2simultaneous calls
  • Core Loom features
  • Minute packs at $0.50 / minute
  • One subscription per store
Discuss Flex
03

High

For more calls, more often.

$439/ month

Monthly subscription. 1,200 minutes every month.

1,200included minutes / month
10simultaneous calls
  • Core Loom features
  • Shared Standard / High minute packs
  • One subscription per store
Discuss High

All prices in USD, per store. Annual billing is available for Standard and High. Minutes are allocated monthly on both billing options.

THE SAME CORE EXPERIENCE

More capacity.
Same Loom.

Plans differ in included minutes and simultaneous call capacity. AI front desk, conversation summaries, appointments and team coordination stay together.

WHEN YOUR MONTH GETS BUSIER

Extra minutes.
For the same store.

Add a fixed pack when you need it. Minute packs do not increase simultaneous call capacity.

$25

100 minutes$0.25 / minute

$50

220 minutes~$0.2273 / minute

$100

460 minutes~$0.2174 / minute

$200

1,000 minutes$0.20 / minute

Included minutes and minute packs expire at the end of the store's monthly billing period. Unused minutes do not roll over. Your exact pack expiry date will be shown before purchase.

A FEW USEFUL DETAILS

Clear from
the first call.

How does annual billing work?

Standard is $2,890 per year and High is $4,390 per year. Each annual price equals ten monthly payments. Minutes still arrive monthly: 500 for Standard and 1,200 for High. You do not receive a full year's minutes upfront.

How does Flex work?

Flex costs $49 per month with two simultaneous calls and no included minutes. Purchase minute packs separately at $0.50 per minute. An annual Flex plan is not offered in this version.

Can stores share one plan?

Each store has its own subscription, minutes and simultaneous call capacity. Packs belong to the store where they are purchased.

Can I buy a larger pack to handle more calls at once?

A pack adds minutes only. Simultaneous call capacity stays at two for Flex, five for Standard and ten for High.

Do unused minutes carry over?

No. Included minutes and minute packs expire at the end of the store's monthly billing period. The purchase flow will show the actual expiry date before you pay.

What happens if I cancel renewal?

Canceling stops the next renewal. Access remains available through the paid service period.

START WITH YOUR STORE

Let's find your pace.

Talk to sales